Ron Cervantes

Technology has pretty much infused itself into nearly every activity in an organization.

IT security is complex and can involve everything from filtering phishing emails out of employee inboxes to backing up your data so it can be restored in the event of a ransomware attack.

When it comes to managing cybersecurity, the landscape is always changing. One year, ransomware may be the biggest threat, and the next it may be credential theft.

The use of VoIP over landline-based PBX phone systems had already been accelerating prior to this year, but the pandemic has made VoIP phones a “must have” cloud solution when it comes to business continuity.

Many employees heading back to the office after a long shut-down have mixed feelings. They’re excited to see their colleagues again and get back into their old routine, but still concerned about COVID-19.

The move to the cloud was already well under way before the COVID-19 pandemic, but the crisis accelerated it. Now a majority of companies rely on the anywhere availability of cloud solutions, like Microsoft 365, to keep their businesses running.

One of the challenges in today’s modern office is keeping up with mobile device security. Being able to work from computer or phone fluidly has been shown to improve productivity but keeping those devices from leaking too much data isn’t always straightforward.

One of the most important vendor choices you can make for your business is your IT services provider.

Running a business involves all types of decisions being made daily. Which employees to hire, how to handle a customer problem, and how to solve the latest computer issue.

Not all vital IT processes are about diving into software or administrative settings, some involve documentation of IT policies and procedures.