Ron Cervantes

The use of VoIP over landline-based PBX phone systems had already been accelerating prior to this year, but the pandemic has made VoIP phones a “must have” cloud solution when it comes to business continuity.

Many employees heading back to the office after a long shut-down have mixed feelings. They’re excited to see their colleagues again and get back into their old routine, but still concerned about COVID-19.

The move to the cloud was already well under way before the COVID-19 pandemic, but the crisis accelerated it. Now a majority of companies rely on the anywhere availability of cloud solutions, like Microsoft 365, to keep their businesses running.

One of the challenges in today’s modern office is keeping up with mobile device security. Being able to work from computer or phone fluidly has been shown to improve productivity but keeping those devices from leaking too much data isn’t always straightforward.

One of the most important vendor choices you can make for your business is your IT services provider.

Running a business involves all types of decisions being made daily. Which employees to hire, how to handle a customer problem, and how to solve the latest computer issue.

Not all vital IT processes are about diving into software or administrative settings, some involve documentation of IT policies and procedures.

What we considered “normal” at the beginning of 2020, has been completely shattered and rebuilt just six months later.

One phishing email with a link clicked by one employee causes all your data to instantly become unreadable as ransomware spreads throughout your network. You’re left having to clean up the mess and potentially pay thousands of dollars in ransom to get your operations back up and running.

Businesses used to have to worry about physical break-ins to their building, but in today’s technology-driven world a virtual break-in can be just as devastating.