In a 2018 survey, small firms used an average of 73 software applications. That number has been rising steadily over the years and is almost certainly higher now. The average employee has to log into multiple business applications each week ranging from company email to customer relationship management (CRM) systems. Each would require a distinct password for access. Not too bad if you are talking about two or three applications but it’s a whole different ball game when there are a dozen or more.